Price list

Please click here to download a copy of our price list

Please scroll down to read about our deposits and our cancellation policy!

Deposits

We request a deposit for every booking. Deposit links are normally sent via email, but we can also take deposits over the phone, or by cash. Deposits must be paid within 48 hours of receiving the payment link in order to secure the booking. Thank you for your understanding.

If the booking length is 4 days or less – full payment will be required as a deposit. 

If the booking length is 5 days or more – the first 4 days will be required as a deposit. 

We take many bookings for extended stays, which requires a slightly higher deposit amount.

If the booking length is 21 days or more – the first 7 days will be required as a deposit. 

– Before making a payment, please familiarise yourself with our cancellation policy below.

Cancellation Policy

We understand that our customers plans will change and that cancellations are inevitable; however, late cancellations will always leave us with a problem.

Our policy is designed to be fair and reasonable to both parties.

To obtain a refund of your deposit, notice is required as follows:

Booking length 4 days or less – 3 days’ notice is required, from the first day of the stay, to receive a refund. 

Booking length 5 days or more – 7 days’ notice is required, from the first day of the stay, to receive a refund. 

Booking length 21 days or more – 12 days’ notice is required, from the first day of the stay, to receive a refund. 

– In some cases deposits can be added to an owners account to be used against future bookings.

– Customers who collect their pets earlier than the original booking length will be charged the full fee.